This, the first of our regional blogs, is authored by the technology and financial journalist Dominic Basulto. Dominic is a New York native, has been a senior editor at Corante since day one and has written for a number of online and offline media companies. Send tips or story ideas to: basulto@gmail.com.
About this weblog
Here we'll report daily on the latest tech and business developments in New York City. Impossible we concede: comprehensive coverage of the city's every story. What we hope you'll find: tips, tidbits and perspectives you won't find elsewhere. As well as unique insights, original interviews and more that should be of interest to New York's vibrant community of technologists and those who track, invest in and report on them.
Now you'll know exactly how late your subway train will be
Posted by Dominic Basulto
Information boards providing train arrival and departure times will soon be added to 131 subway stations over the next year, according to the New York Post. (Actually, the article says "stations" but I think it actually means "subway station platforms" or "subway station lines." Hence, the busy Times Square station would probably count as about 10 stations, for the 1,2,3,9,N,R,Q,7 and S lines.) The MTA's Chief Transportation Officer explains what it all means for New Yorkers:
"The new system gives date, the time of day and this one will have more detailed information about where the next train is, how far is it... It's a better system than we have today."
Anyway, it's a bit of clever psychology on the part of the MTA, actually. For the same reasons that some banks post waiting times and some delis hand out numbered tickets to customers, it's been proven beyond a shadow of a doubt that customers are willing to wait a significantly longer amount of time if they know "how long" they'll actually have to wait. So now, the MTA will have little or no guilt about admitting that the N and R lines are now running on the W line, and that means that the Q line is now running about 45 minutes late. Anyway, a big one-handed round of applause for the MTA.
TrackBack URL:
http://www.corante.com/cgi-bin/mt/external.cgi/31755