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December 30, 2004

Online brand makeovers

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Posted by Dominic Basulto

Have a "solid, stodgy" product that hip young consumers avoid like the plague? It's time for an online brand makeover. It's a strategy that companies like Ford Motor are using to resuscitate old brands like Mercury. According to the New York Times, Mercury is following the example of other marketers like Amazon.com, American Express and BMW, which have used branded online entertainment ("advertainment") to reach a target audience online. In this case, Mercury has produced a five-part "Webisode" series called "Meet the Lucky Ones." Why go to all this trouble? Well, these young consumers spend a good part of their time online: "This customer, a little bit more female and younger than we have traditionally gone after, uses the Web as an entertainment medium and a social network, spending time chatting, reading blogs, on Friendster..."

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